{"author_name":"web-marke","blog_url":"https://blog.n2i.jp/","description":"\u672c\u65e5\u3082\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u306e\u52c9\u5f37\u3092\u3057\u3066\u3044\u307e\u3059\u3002 \u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306f\u3001 \u6700\u5c0f\u9650\u306e\u6295\u8cc7\u3067\u6700\u5927\u306e\u54c1\u8cea\u3068\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3092\u767a\u63ee\u3059\u308b\u9ad8\u3044\u7d4c\u6e08\u6027 \u9867\u5ba2\u3078\u306e\u30db\u30b9\u30d4\u30bf\u30ea\u30c6\u30a3\u3067\u4f01\u696d\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u4fa1\u5024\u3092\u9ad8\u3081\u308b \u3053\u306e2\u8ef8\u3067\u8a55\u4fa1\u304c\u306a\u3055\u308c\u307e\u3059\u3002 \u4ee5\u4e0b\u306f\u4f01\u696d\u304c\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u90e8\u9580\u306e\u8a55\u4fa1\u3092\u3059\u308b\u969b\u306e\u300c\u8a55\u4fa1\u6307\u6a19\u300d\u306b\u95a2\u3059\u308b\u30e1\u30e2\u66f8\u304d\u3067\u3059\u3002 1. CPC\uff08Contact Per Customer\uff09\uff1a\u9867\u5ba21\u4eba\u3042\u305f\u308a\u306e\u30b3\u30f3\u30bf\u30af\u30c8\u7387 \u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u5229\u7528\u3057\u3066\u3044\u308b\u9867\u5ba2\u304c\u3001\u3069\u308c\u3060\u3051\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3078\u30b3\u30f3\u30bf\u30af\u30c8\u3057\u3066\u304f\u308b\u304b\u3068\u3044\u3046\u6307\u6a19\u3067\u3059\u3002 \u4e00\u822c\u7684\u306b\u54c1\u8cea\u304c\u826f\u304f\u3001\u30aa\u30f3\u30dc\u30fc\u30c7\u30a3\u30f3\u30b0\u3057\u3084\u3059\u3044\u5546\u54c1\u306e\u65b9\u304c\u3001\u30b3\u30f3\u30bf\u30af\u30c8\u6570\u306f\u5c11\u306a\u304f\u9867\u5ba2\u304c\u6e80\u8db3\u3057\u3066\u4f7f\u3063\u3066\u3044\u308b\u3068\u8003\u3048\u3089\u308c\u307e\u3059\u3002\u2026","type":"rich","published":"2020-07-09 00:00:00","title":"\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u304a\u3051\u308b\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u306e\u8a55\u4fa1\u6307\u6a19","image_url":"https://cdn-ak.f.st-hatena.com/images/fotolife/w/web-marke/20210401/20210401170115.jpg","width":"100%","provider_url":"https://hatena.blog","blog_title":"N2i AI\u30d6\u30ed\u30b0","categories":["N2i\u30b8\u30e3\u30fc\u30ca\u30eb"],"provider_name":"Hatena Blog","version":"1.0","author_url":"https://blog.hatena.ne.jp/web-marke/","html":"<iframe src=\"https://hatenablog-parts.com/embed?url=https%3A%2F%2Fblog.n2i.jp%2Fentry%2F2020%2F07%2F09%2Fhow-to-measure-the-performance-of-call-center\" title=\"\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u304a\u3051\u308b\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u306e\u8a55\u4fa1\u6307\u6a19 - N2i AI\u30d6\u30ed\u30b0\" class=\"embed-card embed-blogcard\" scrolling=\"no\" frameborder=\"0\" style=\"display: block; width: 100%; height: 190px; max-width: 500px; margin: 10px 0px;\"></iframe>","url":"https://blog.n2i.jp/entry/2020/07/09/how-to-measure-the-performance-of-call-center","height":"190"}