{"html":"<iframe src=\"https://hatenablog-parts.com/embed?url=https%3A%2F%2Fblog.serverworks.co.jp%2Famazon-connect-automated-interaction-recording-ctr\" title=\"Amazon Connect \u306eIVR\u9332\u97f3\u30c7\u30fc\u30bf\u304c\u6271\u3044\u3084\u3059\u304f\u306a\u308a\u307e\u3057\u305f - \u30b5\u30fc\u30d0\u30fc\u30ef\u30fc\u30af\u30b9\u30a8\u30f3\u30b8\u30cb\u30a2\u30d6\u30ed\u30b0\" class=\"embed-card embed-blogcard\" scrolling=\"no\" frameborder=\"0\" style=\"display: block; width: 100%; height: 190px; max-width: 500px; margin: 10px 0px;\"></iframe>","categories":[],"provider_url":"https://hatena.blog","blog_url":"https://blog.serverworks.co.jp/","type":"rich","published":"2024-12-16 20:27:45","image_url":"https://cdn-ak.f.st-hatena.com/images/fotolife/s/swx-yu-matsuo/20241216/20241216200057.png","author_url":"https://blog.hatena.ne.jp/swx-yu-matsuo/","blog_title":"\u30b5\u30fc\u30d0\u30fc\u30ef\u30fc\u30af\u30b9\u30a8\u30f3\u30b8\u30cb\u30a2\u30d6\u30ed\u30b0","url":"https://blog.serverworks.co.jp/amazon-connect-automated-interaction-recording-ctr","version":"1.0","width":"100%","description":"IVR\u9332\u97f3\u30c7\u30fc\u30bf\u306e\u5916\u90e8\u9023\u643a \u3053\u308c\u307e\u3067\u306eIVR\u9332\u97f3\u5b9f\u88c5\u30a4\u30e1\u30fc\u30b8 \u81ea\u52d5\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u901a\u8a71\u9332\u97f3\u3092\u4f7f\u7528\u3057\u305f\u5b9f\u88c5\u30a4\u30e1\u30fc\u30b8 \u6280\u8853\u691c\u8a3c CTR\u304b\u3089\u53d6\u5f97\u3067\u304d\u308b\u60c5\u5831\u306b\u3064\u3044\u3066 1. \u30e1\u30c7\u30a3\u30a2\u30b9\u30c8\u30ea\u30fc\u30df\u30f3\u30b0\uff08Kinesis Video Streams\uff09\u3092\u4f7f\u7528\u3059\u308b\u65b9\u6cd5\uff08\u5f93\u6765\u306e\u65b9\u6cd5\uff09 2. \u81ea\u52d5\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u306e\u901a\u8a71\u9332\u97f3\u6a5f\u80fd\u3092\u4f7f\u7528\u3059\u308b\u65b9\u6cd5\uff08\u4eca\u56de\u306e\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\uff09 \u81ea\u52d5\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u901a\u8a71\u9332\u97f3\u3068\u4f1a\u8a71\u9332\u97f3\u3092\u4f75\u7528\u3057\u305f\u5834\u5408\u306e\u691c\u8a3c 1. \u81ea\u52d5\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u901a\u8a71\u9332\u97f3\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3068\u306e\u4f1a\u8a71\u9332\u97f3\u3092\u3069\u3061\u3089\u3082\u6709\u52b9\u5316 2. IVR\u306f\u30e1\u30c7\u30a3\u30a2\u30b9\u30c8\u30ea\u30fc\u30df\u30f3\u30b0\u3092\u4f7f\u7528\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3068\u306e\u4f1a\u8a71\u9332\u97f3\u306e\u307f\u6709\u52b9\u5316 \u3061\u306a\u307f\u306b \u6700\u5f8c\u306b \u3053\u3093\u306b\u3061\u306f\u3001\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u2026","provider_name":"Hatena Blog","height":"190","author_name":"swx-yu-matsuo","title":"Amazon Connect \u306eIVR\u9332\u97f3\u30c7\u30fc\u30bf\u304c\u6271\u3044\u3084\u3059\u304f\u306a\u308a\u307e\u3057\u305f"}