{"author_name":"swx-shinsaka","image_url":"https://cdn-ak.f.st-hatena.com/images/fotolife/s/serverworks/20210305/20210305102533.png","blog_title":"\u30b5\u30fc\u30d0\u30fc\u30ef\u30fc\u30af\u30b9\u30a8\u30f3\u30b8\u30cb\u30a2\u30d6\u30ed\u30b0","title":"\u3010Amazon Connect+Salesforce\u3011Voice ID\u306b\u3088\u308b\u97f3\u58f0\u8a8d\u8a3c\u30d5\u30ed\u30fc\u4f8b","published":"2022-03-03 09:00:00","categories":["Amazon Connect","Salesforce"],"provider_name":"Hatena Blog","blog_url":"https://blog.serverworks.co.jp/","author_url":"https://blog.hatena.ne.jp/swx-shinsaka/","provider_url":"https://hatena.blog","description":"Amazon Connect \u306eVoice ID\u6a5f\u80fd\u3092\u4f7f\u3063\u3066\u97f3\u58f0\u306b\u3088\u308b\u672c\u4eba\u78ba\u8a8d\u3092\u8a66\u3057\u3066\u307f\u307e\u3059\u3002 \u96fb\u8a71\u30b5\u30dd\u30fc\u30c8\u306a\u3069\u3067\u3001\u751f\u5e74\u6708\u65e5\u3084\u767b\u9332\u96fb\u8a71\u756a\u53f7\u3092\u672c\u4eba\u78ba\u8a8d\u3068\u3057\u3066\u805e\u304b\u308c\u308b\u3053\u3068\u304c\u3042\u308b\u3068\u601d\u3044\u307e\u3059\u304c\u3001\u3053\u306e\u90e8\u5206\u3092\u97f3\u58f0\uff08\u58f0\u7d0b\uff09\u3067\u5b9f\u65bd\u3059\u308b\u3001\u3068\u3044\u3046\u3053\u3068\u306b\u306a\u308a\u307e\u3059\u3002 \u6982\u8981 \u69cb\u6210 \u8a2d\u5b9a\u624b\u9806 CTI Adapter for Salesforce\u3092\u8a2d\u5b9a\u3059\u308b \u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\uff1a\u53d6\u5f15\u5148\u8cac\u4efb\u8005\u3078\u30ab\u30b9\u30bf\u30e0\u9805\u76ee\u3092\u8ffd\u52a0 \u9867\u5ba2\u30ec\u30b3\u30fc\u30c9\u306e\u767b\u9332 Voice ID\u3092\u6709\u52b9\u5316\u3059\u308b \u554f\u3044\u5408\u308f\u305b\u30d5\u30ed\u30fc \u52d5\u4f5c\u78ba\u8a8d \u97f3\u58f0\u60c5\u5831\u767b\u9332\u30d5\u30ed\u30fc \u767b\u9332\u7d50\u679c\u306e\u78ba\u8a8d \u97f3\u58f0\u8a8d\u8a3c\u30d5\u30ed\u30fc \u307e\u3068\u3081 \u6982\u8981 \u307e\u305a\u3001\u9867\u5ba2\uff08\u5229\u7528\u8005\uff09\u540c\u610f\u306e\u4e0a\u3067\u3001\u97f3\u58f0\u60c5\u5831\uff08\u58f0\u7d0b\uff09\u3092\u767b\u9332\u3057\u307e\u3059\u3002 \u9867\u5ba2ID\u3068\u2026","type":"rich","version":"1.0","url":"https://blog.serverworks.co.jp/amazon-connect-voiceid-salesforce","height":"190","html":"<iframe src=\"https://hatenablog-parts.com/embed?url=https%3A%2F%2Fblog.serverworks.co.jp%2Famazon-connect-voiceid-salesforce\" title=\"\u3010Amazon Connect+Salesforce\u3011Voice ID\u306b\u3088\u308b\u97f3\u58f0\u8a8d\u8a3c\u30d5\u30ed\u30fc\u4f8b - \u30b5\u30fc\u30d0\u30fc\u30ef\u30fc\u30af\u30b9\u30a8\u30f3\u30b8\u30cb\u30a2\u30d6\u30ed\u30b0\" class=\"embed-card embed-blogcard\" scrolling=\"no\" frameborder=\"0\" style=\"display: block; width: 100%; height: 190px; max-width: 500px; margin: 10px 0px;\"></iframe>","width":"100%"}