{"blog_url":"https://blog.serverworks.co.jp/","height":"190","provider_url":"https://hatena.blog","categories":[],"author_name":"swx-yu-matsuo","blog_title":"\u30b5\u30fc\u30d0\u30fc\u30ef\u30fc\u30af\u30b9\u30a8\u30f3\u30b8\u30cb\u30a2\u30d6\u30ed\u30b0","width":"100%","html":"<iframe src=\"https://hatenablog-parts.com/embed?url=https%3A%2F%2Fblog.serverworks.co.jp%2Fconversational-analytics\" title=\"Amazon Connect \u306e IVR \u30d5\u30ed\u30fc\u5206\u6790\u6a5f\u80fd\u304c\u5f37\u5316\u3055\u308c\u307e\u3057\u305f - \u30b5\u30fc\u30d0\u30fc\u30ef\u30fc\u30af\u30b9\u30a8\u30f3\u30b8\u30cb\u30a2\u30d6\u30ed\u30b0\" class=\"embed-card embed-blogcard\" scrolling=\"no\" frameborder=\"0\" style=\"display: block; width: 100%; height: 190px; max-width: 500px; margin: 10px 0px;\"></iframe>","version":"1.0","url":"https://blog.serverworks.co.jp/conversational-analytics","image_url":"https://cdn-ak.f.st-hatena.com/images/fotolife/s/swx-yu-matsuo/20251212/20251212202629.png","provider_name":"Hatena Blog","published":"2025-12-15 15:46:59","title":"Amazon Connect \u306e IVR \u30d5\u30ed\u30fc\u5206\u6790\u6a5f\u80fd\u304c\u5f37\u5316\u3055\u308c\u307e\u3057\u305f","author_url":"https://blog.hatena.ne.jp/swx-yu-matsuo/","description":"Amazon Connect \u306e IVR \u30d5\u30ed\u30fc\u5206\u6790\u6a5f\u80fd\u304c\u5f37\u5316\u3055\u308c\u307e\u3057\u305f \u3053\u3093\u306b\u3061\u306f\u3001\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u30b5\u30fc\u30d3\u30b9\u90e8 \u30c7\u30a3\u30d9\u30ed\u30c3\u30d7\u30e1\u30f3\u30c8\u30b5\u30fc\u30d3\u30b92\u8ab2\uff08DS2\u8ab2\uff09\u306e\u677e\u5c3e\u3067\u3059\u3002 re:Invent \u306b\u884c\u3063\u305f\u7686\u3055\u3093\u3001\u304a\u75b2\u308c\u3055\u307e\u3067\u3057\u305f\uff01 \u79c1\u306f\u73fe\u5730\u306b\u306f\u884c\u3063\u3066\u3044\u307e\u305b\u3093\u304c\u3001\u73fe\u5730\u53c2\u52a0\u30e1\u30f3\u30d0\u30fc\u304b\u3089\u7269\u4fa1\u306e\u8a71\u3092\u805e\u3044\u3066\u9707\u3048\u4e0a\u304c\u308a\u307e\u3057\u305f\u3002 \u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u5185\u5bb9\u306e\u9a5a\u304d\u306f\u3082\u3061\u308d\u3093\u306a\u3093\u3067\u3059\u304c\u3001\u500b\u4eba\u7684\u306b\u306f Amazon Connect Contact Lens \u304c Conversational Analytics \u3068\u547c\u3070\u308c\u308b\u3088\u3046\u306b\u306a\u3063\u3066\u3044\u305f\u3053\u3068\u306b\u9a5a\u304d\u307e\u3057\u305f\u3002\u3069\u3093\u3069\u3093\u540d\u524d\u5909\u308f\u3063\u3066\u3044\u304d\u307e\u3059\u306d\u3002 Conversational Analyti\u2026","type":"rich"}