{"html":"<iframe src=\"https://hatenablog-parts.com/embed?url=https%3A%2F%2Fchamotaro.hatenablog.com%2Fentry%2Fouyou%2Fm010-itsm-sla\" title=\"SLA\u3068\u30b5\u30fc\u30d3\u30b9\u30ec\u30d9\u30eb\u7ba1\u7406\u3068\u306f\uff1f\u3010\u5fdc\u7528\u60c5\u5831\u6280\u8853\u8005\u8a66\u9a13 \u30b5\u30fc\u30d3\u30b9\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u3011 - chamotarooo\u306e\u30d6\u30ed\u30b0\" class=\"embed-card embed-blogcard\" scrolling=\"no\" frameborder=\"0\" style=\"display: block; width: 100%; height: 190px; max-width: 500px; margin: 10px 0px;\"></iframe>","image_url":"https://cdn-ak.f.st-hatena.com/images/fotolife/c/chamotarooo/20260930/20260930100520.png","provider_url":"https://hatena.blog","height":"190","published":"2026-09-30 10:05:27","author_name":"chamotarooo","type":"rich","title":"SLA\u3068\u30b5\u30fc\u30d3\u30b9\u30ec\u30d9\u30eb\u7ba1\u7406\u3068\u306f\uff1f\u3010\u5fdc\u7528\u60c5\u5831\u6280\u8853\u8005\u8a66\u9a13 \u30b5\u30fc\u30d3\u30b9\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u3011","version":"1.0","provider_name":"Hatena Blog","width":"100%","author_url":"https://blog.hatena.ne.jp/chamotarooo/","blog_title":"chamotarooo\u306e\u30d6\u30ed\u30b0","categories":["\u5fdc\u7528\u60c5\u5831\u6280\u8853\u8005\u8a66\u9a13","\u30b5\u30fc\u30d3\u30b9\u30de\u30cd\u30b8\u30e1\u30f3\u30c8"],"blog_url":"https://chamotaro.hatenablog.com/","description":"\u5fdc\u7528\u60c5\u5831\u6280\u8853\u8005\u8a66\u9a13\u306e\u30b5\u30fc\u30d3\u30b9\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u5206\u91ce\u306f\u3001JIS Q 20000\u3068ITIL\u306e\u4f4d\u7f6e\u4ed8\u3051\u3001\u305d\u3057\u3066SLA\u3092\u8ef8\u306b\u3057\u305f\u30b5\u30fc\u30d3\u30b9\u30ec\u30d9\u30eb\u7ba1\u7406\u304b\u3089\u59cb\u307e\u308a\u307e\u3059\u3002\u3053\u306e\u8a18\u4e8b\u3067\u306f\u3001SLA\u30fbSLO\u30fbSLI\u306e\u95a2\u4fc2\u3092\u56f3\u3067\u6574\u7406\u3057\u3001\u79d1\u76eeA\u30fb\u79d1\u76eeB\u3067\u554f\u308f\u308c\u308b\u300c\u30b5\u30fc\u30d3\u30b9\u30ec\u30d9\u30eb\u7ba1\u7406\u304c\u4f55\u3092\u3059\u308b\u6d3b\u52d5\u304b\u300d\u3092\u3001\u7d4c\u6e08\u7523\u696d\u7701\u3084\u30c7\u30b8\u30bf\u30eb\u5e81\u306e\u8cc7\u6599\u3068\u3042\u308f\u305b\u3066\u78ba\u8a8d\u3057\u307e\u3059\u3002 \u8ad6\u70b9\u89e3\u8aac IT\u30b5\u30fc\u30d3\u30b9\u3067\u306f\u3001\u63d0\u4f9b\u3059\u308b\u5074\u3068\u4f7f\u3046\u5074\u3067\u300c\u3061\u3083\u3093\u3068\u52d5\u3044\u3066\u3044\u308b\u300d\u306e\u57fa\u6e96\u304c\u305a\u308c\u304c\u3061\u3067\u3059\u3002\u3069\u306e\u6642\u9593\u5e2f\u306b\u4f7f\u3048\u308c\u3070\u3088\u3044\u306e\u304b\u3001\u4f55\u79d2\u3067\u5fdc\u7b54\u3059\u308c\u3070\u9045\u304f\u306a\u3044\u306e\u304b\u3002\u3053\u308c\u3092\u4e8b\u524d\u306b\u8a00\u8449\u3068\u6570\u5024\u3067\u5408\u610f\u3057\u3001\u5b9f\u7e3e\u3092\u6e2c\u3063\u3066\u6539\u5584\u3057\u7d9a\u3051\u308b\u4ed5\u7d44\u307f\u304c\u30b5\u30fc\u30d3\u30b9\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u3067\u3001\u305d\u306e\u4e2d\u5fc3\u306bSLA\u3068\u30b5\u30fc\u30d3\u30b9\u30ec\u30d9\u30eb\u7ba1\u7406\u304c\u2026","url":"https://chamotaro.hatenablog.com/entry/ouyou/m010-itsm-sla"}