{"image_url":null,"blog_title":"\u3086\u30fc\u305f\u3093\u306e\u3064\u3076\u3084\u304d","categories":["IT","CRM"],"provider_name":"Hatena Blog","blog_url":"https://dufresne.hatenablog.com/","width":"100%","url":"https://dufresne.hatenablog.com/entry/20111108/1320733895","title":"\u306e\u5229\u7528\u5b9f\u614b\u3068\u30e6\u30fc\u30b6\u8a55\u4fa1","description":"\u300cCRM\u300d\u306b\u95a2\u3059\u308b\u5229\u7528\u5b9f\u614b(\u793e\u6570\u30d9\u30fc\u30b9\u306e\u30b7\u30a7\u30a2\u3084\u904b\u7528\u5f62\u614b\u3001 \u7aef\u672b\u5f62\u614b\u306a\u3069)\u3068\u30e6\u30fc\u30b6\u8a55\u4fa1\u306b\u95a2\u3059\u308b\u8abf\u67fb\u5831\u544a\u3092\u30ea\u30ea\u30fc\u30b9 \u3057\u307e\u3057\u305f\u3002 http://www.norkresearch.co.jp/pdf/2011itapp_crm_rel.pdf CRM\u306f\u4ed6\u306e\u696d\u52d9\u30b7\u30b9\u30c6\u30e0\u3068\u6bd4\u3079\u3066\u5c0e\u5165\u4f01\u696d\u6570\u81ea\u4f53\u304c\u5c11\u306a\u304f\u3001 \u591a\u304f\u306e\u88fd\u54c1/\u30b5\u30fc\u30d3\u30b9\u3067\u30b7\u30a7\u30a2\u3092\u5c11\u3057\u305a\u3064\u5206\u3051\u5408\u3046\u72b6\u614b\u304c \u7d9a\u3044\u3066\u3044\u307e\u3059\u3002 \u305d\u3046\u3057\u305f\u4e2d\u30012010\u5e74\u306b\u306f\u30b7\u30a7\u30a2\u56db\u4f4d\u3060\u3063\u305f\u300cSalesforce CRM\u300d \u304c2011\u5e74\u306b\u306f\u9996\u4f4d\u3068\u306a\u308a\u307e\u3057\u305f\u3002 \u3067\u3059\u304c\u3001ASP/SaaS\u5f62\u614b\u306b\u5bfe\u3057\u3066\u306f\u30e6\u30fc\u30b6\u4f01\u696d\u5074\u304c\u30b3\u30b9\u30c8\u524a\u6e1b\u52b9\u679c \u3078\u306e\u671f\u5f85\u3092\u904e\u5270\u306b\u62b1\u304d\u3084\u3059\u3044\u3053\u3068\u3082\u3042\u308a\u3001\u5c0e\u5165\u6e08\u307f\u30e6\u30fc\u30b6\u306e\u2026","author_url":"https://blog.hatena.ne.jp/dufresne/","version":"1.0","published":"2011-11-08 15:31:35","html":"<iframe src=\"https://hatenablog-parts.com/embed?url=https%3A%2F%2Fdufresne.hatenablog.com%2Fentry%2F20111108%2F1320733895\" title=\"\u306e\u5229\u7528\u5b9f\u614b\u3068\u30e6\u30fc\u30b6\u8a55\u4fa1 - \u3086\u30fc\u305f\u3093\u306e\u3064\u3076\u3084\u304d\" class=\"embed-card embed-blogcard\" scrolling=\"no\" frameborder=\"0\" style=\"display: block; width: 100%; height: 190px; max-width: 500px; margin: 10px 0px;\"></iframe>","height":"190","provider_url":"https://hatena.blog","type":"rich","author_name":"dufresne"}