{"blog_title":"SoftBank News. Bringing IT closer to home. ","description":"In March 2024, SoftBank Corp. (TOKYO: 9434) announced it is aiming to further enhance its call centers for mobile, fixed-line and Internet communication services in Japan by using generative AI. To achieve this goal, it is launching a joint development project with Microsoft Japan. The project, whic\u2026","author_url":"https://blog.hatena.ne.jp/sbn_16/","url":"https://www.softbank.jp/en/sbnews/entry/20240409_01","provider_name":"Hatena Blog","version":"1.0","type":"rich","title":"SoftBank Corp. Launches Development Project in Collaboration with Microsoft Japan to Optimize its Call Center Operations with Generative AI","html":"<iframe src=\"https://hatenablog-parts.com/embed?url=https%3A%2F%2Fwww.softbank.jp%2Fen%2Fsbnews%2Fentry%2F20240409_01\" title=\"SoftBank Corp. Launches Development Project in Collaboration with Microsoft Japan to Optimize its Call Center Operations with Generative AI - SoftBank News. Bringing IT closer to home. \" class=\"embed-card embed-blogcard\" scrolling=\"no\" frameborder=\"0\" style=\"display: block; width: 100%; height: 190px; max-width: 500px; margin: 10px 0px;\"></iframe>","provider_url":"https://hatena.blog","image_url":"https://cdn-ak.f.st-hatena.com/images/fotolife/s/sbn_16/20240409/20240409090050.jpg","blog_url":"https://www.softbank.jp/en/sbnews/","height":"190","width":"100%","categories":["Future_Tech","AI","_MV","_RECENT","_corp-top"],"author_name":"sbn_16","published":"2024-04-09 10:30:00"}