{"blog_url":"https://www.softbank.jp/en/sbnews/","url":"https://www.softbank.jp/en/sbnews/entry/20250728_01","categories":["Future_Tech","AI","_MV","_RECENT","_corp-top","_sustainability"],"width":"100%","author_name":"sbn_16","published":"2025-07-28 15:00:00","provider_url":"https://hatena.blog","provider_name":"Hatena Blog","height":"190","image_url":"https://cdn-ak.f.st-hatena.com/images/fotolife/s/sbn_16/20250728/20250728124811.jpg","version":"1.0","blog_title":"SoftBank News. Bringing IT closer to home. ","author_url":"https://blog.hatena.ne.jp/sbn_16/","description":"While the average turnover among employees is 8.7% in Japan\u2019s tightening labor market, employees working at customer contact centers are contending with a much higher turnover rate of approximately 30%*. This high churn at contact centers impedes stable staffing, which increases workloads and servic\u2026","html":"<iframe src=\"https://hatenablog-parts.com/embed?url=https%3A%2F%2Fwww.softbank.jp%2Fen%2Fsbnews%2Fentry%2F20250728_01\" title=\"How a SoftBank Corp. Subsidiary is Using Autonomous AI Operators to Enhance Customer Service - SoftBank News. Bringing IT closer to home. \" class=\"embed-card embed-blogcard\" scrolling=\"no\" frameborder=\"0\" style=\"display: block; width: 100%; height: 190px; max-width: 500px; margin: 10px 0px;\"></iframe>","type":"rich","title":"How a SoftBank Corp. Subsidiary is Using Autonomous AI Operators to Enhance Customer Service"}